You may return all items sold by Lotusemall within 9 days of delivery for a refund, as long as it is unused and in a good condition.
It takes 3 business days to fully process your return and issue your refund.
Before the items are shipped, you can contact our customer service under "Account" anytime if you need a different size or color.
If the items you want to exchange have been shipped, please apply for return in "Account" and place a new order.
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